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Tuesday, February 6 • 11:00am - 11:25am
OPEN TALK: CDD: Customer Driven Development and Managing Product Roadmaps

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Every startup encounters a dilemma when deciding on a product roadmap: to develop a product and team driven by the needs of large customers or to develop a roadmap driven by internal product goals. This talk presents case studies of some of SendBird's larger customers, considering two product management scenarios: (1) how we manage a product roadmap, while meeting several customers' particular needs; (2) how we'll scale an engineering team, given recent series A funding and the sensitive balance between customers and our product.

avatar for John S. Kim

John S. Kim

CEO, SendBird
John S. Kim is the co-founder and CEO of SendBird (Y Combinator W16), the messaging solution for enterprises and businesses. SendBird works with companies around the world who are adding user-to-user and company-to-user messaging on their enterprise and consumer applications. The... Read More →

Tuesday February 6, 2018 11:00am - 11:25am PST
Expo Hall -- Expo Stage B